Refund Policy

Effective Date: 09/12/2022
Company Name: The Fusion World Immigration & Visa Services
Website: www.thefusionworldimmigration.com

 

​At The Fusion World Immigration & Visa Services, we strive to deliver professional and reliable visa and immigration services. As a service-based organization, we value transparency and fairness. This Refund Policy outlines the terms under which refunds may be issued.

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1. General Policy

Our services involve consultation, documentation, application assistance, and other personalized support. Since these are professional services that involve significant time and effort, fees paid are generally non-refundable once service delivery has begun.

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2. Eligibility for Refunds

Refunds may only be considered under the following conditions:

• Service Not Initiated:
  If a client cancels the service before we begin working on the application or document processing, a partial refund (after deducting administrative charges) may be issued.

• Duplicate Payment:
  If a client accidentally makes a double payment for the same service, the excess amount will be refunded upon request after verification.

• Non-Delivery of Service Due to Our Error:
  In rare cases where we are unable to initiate the service due to internal issues or miscommunication on our end, a full or partial refund may be issued.

 

3. Non-Refundable Circumstances

No refunds will be issued under the following conditions:

• If the service has already been initiated or completed.

• If the visa application is rejected by the embassy, consulate, or immigration authority (decision rests solely with them).

• If the client provides incomplete, inaccurate, or false information.

• If the delay or outcome is caused by third parties (embassy, courier, etc.).

• If the client fails to respond or provide required documents within the agreed timeline.

 

4. Refund Request Process

To request a refund, the client must:

• Submit a written request to support@thefusionworldimmigration.com within 7 days of payment.

• Include full name, contact information, transaction ID, and the reason for the refund.

All refund requests are subject to internal review and approval. Approved refunds will be processed within 10–15 business days to the original payment method.

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5. Contact Us

If you have any questions about this Refund Policy or would like to request a refund, please contact:

The Fusion World Immigration & Visa Services
📍 SCO No. 9, National Highway 21, Opposite Gulmohar Complex, Chandigarh Road, Desu Majra, Kharar, Punjab 140301
📧 contact@thefusionworldimmigration.com
📞 +91 9814244590